FAQ's
Collapsible content
How can I place an order?
You can place an order directly through our website by browsing the products and adding them to your cart. Once you've selected your items, proceed to checkout and follow the prompts to complete your purchase.
How long does it take to receive my order?
We strive to deliver products within 4-5 days of order placement
How can I track my order?
You can track your order by signing into your account on our website and navigating to the "Track Order" section.
Can I cancel my order?
Orders can only be canceled before they are shipped. Once dispatched, cancellations are not possible. To cancel an order before shipping, please contact our customer support
What is your return and refund policy?
We do not accept returns or refunds unless the product is found broken or leaking upon delivery.
How do I request a replacement for a damaged product?
If your product arrives damaged or leaked, please contact our customer support immediately with photographic evidence, and we will assist you with a replacement.
What are your customer support hours?
Our customer support is available from Monday to Saturday, 10:00 AM to 7:00 PM (IST).